About

Built by practitioners. Supported like a partnership.

Plaid combines practitioner-built programming with a high-touch success model—so clients don’t just buy software and get left alone. Our team brings 100+ years of combined experience in higher education and fraternal/sororal life, and our support teams are U.S.-based.

What makes Plaid different

Assigned Client Success Manager
Every client has an assigned CSM with at least quarterly meetings and proactive adoption support.
Not one-size-fits-all
We help integrate your policies, procedures, and requirements into training so it’s locally applicable.
Optional measurement
Climate surveys delivered through QuestionPro with results reported in Plaid Insights (Domo-powered).

Meet the team

Leadership
Doug Opicka
Doug Opicka
Founder & Managing Partner
Chris Woods
Chris Woods
Managing Partner
Client Success
Allison Negron
Allison Negron
Client Success Manager
Fran Morello
Fran Morello
VP of Research and Development
Doug Geiger
Doug Geiger
VP of Learning and Development
Tyler Meyer
Tyler Meyer
Technical Support Analyst
Programs & Content Development
Brieanna Criscione
Brieanna Criscione
Senior Consultant
Kim Novak
Kim Novak
Strategic Advisor
Brigette Allen
Brigette Allen
Consultant

Testimonials

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Partnering with Plaid has provided the USC fraternity and sorority community access to a wealth of knowledge, research, and expertise.
Carli Mercer Director of Fraternity & Sorority Life, University of South Carolina
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Plaid’s modules were a big win. It ensured all new members had the same base level knowledge and made it easier to track completion.
Aimee Wardle Assistant Director of Fraternity & Sorority Life, The College of New Jersey
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PlaidSport has been a game changer for WKU volleyball.
Travis Hudson Volleyball Coach, Western Kentucky University
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I would recommend Plaid to anyone needing help hiring the right person.
Jeff Rogers President, Old Kentucky Insurance, Inc.

Want to see what this looks like for your organization?

We’ll walk through programs, rollout approach, and next steps.

Request a demo Pricing info